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Home
>> Services >>
Support Plans |
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Support Plans - As the leading provider of
Bandwidth management, our engineers work
continuously to improve our products and to
keep you abreast of new applications and
protocols as they emerge. When you invest in
a support plan for each product, you can be
rest assured that your network will perform
at peak efficiency
With a support plan you receive unlimited
fast and friendly chat and email support
from out team of seasoned networking
experts. Access to self service and
knowledgebase systems. Regular downloadable
updates of new application and protocol
signatures.
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Before you contact us regarding support,
please check the following things - |
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The software
must be licensed and registered with
us.
The license has to be covered by a
valid support contract.
You and your network details(server
IP address). |
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